Privacy Policy

Introduction

Welcome to CharaKey. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our iOS keyboard application ("CharaKey" or the "App").

By using CharaKey, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our App.

Information We Collect

1. Device Information

We collect limited device information to provide service functionality:

• Device Identifier: A unique identifier for your device
• Device Model and OS Version: To ensure compatibility

2. Text Transformation Data

When you use CharaKey's text transformation features:

• Input Text: The text you choose to transform is temporarily processed to provide the AI service
• Character Selection: Which character voice you select
• Important: We do NOT collect or store any text you type outside of explicit transformation requests. Your general typing activity remains completely private.

3. Usage Data

We collect limited usage information to improve our service:

• Number of transformations performed
• Subscription status
• Feature usage patterns (aggregated and anonymized)

4. Purchase Information

In-app purchases are processed through Apple's App Store:

• We receive purchase receipts to verify subscription status
• We do not collect or store your payment card information
• All payment processing is handled securely by Apple

Information We DO NOT Collect

CharaKey is designed with privacy as a core principle. We explicitly DO NOT:

• Collect or store your general typing activity
• Access passwords, credit card information, or other sensitive data you type
• Track your location
• Access your contacts, photos, or other personal files
• Share your data with advertisers or third-party marketing companies
• Sell your personal information to anyone

How We Use Your Information

We use the information we collect only for the following purposes:

• Service Delivery: To provide text transformation features
• Authentication: To securely authenticate your device
• Subscription Management: To manage your subscription
• Service Improvement: To improve our features
• Technical Support: To diagnose and fix technical issues

Data Storage and Security

Where Your Data Is Stored

Your data is stored securely:

• Cloud: Usage data and authentication stored securely in the cloud
• On Your Device: Character preferences and settings stored locally

Security Measures

We implement industry-standard security measures to protect your information:

• Encryption for all data transmission
• Secure authentication
• Protection against malicious attacks
• Regular security audits and monitoring
• Automatic data expiration

Data Retention

• Transformation Requests: Text is processed in real-time and not stored permanently
• Usage Data: Automatically deleted after your billing period
• Authentication: Tokens expire automatically
• Subscription Data: Maintained for the duration of your subscription

Third-Party Services

CharaKey integrates with the following third-party services:

AI Services

We use third-party AI services to power text transformation features. When you request a transformation:

• The text you select is sent to AI service providers for processing
• We do not share any identifying information about you

Subscription Services

We use third-party services for subscription management:

• These services process your App Store purchase receipts to verify your subscription
• We receive only subscription status information

Apple App Store

All purchases are processed through Apple's App Store. Apple's privacy practices are governed by their Privacy Policy.

Your Privacy Rights

You have the following rights regarding your personal information:

Access and Portability

You have the right to request access to the personal information we hold about you and to receive it in a portable format.

Correction

You have the right to request correction of inaccurate or incomplete personal information.

Deletion

You have the right to request deletion of your personal information. You can do this by:

• Uninstalling the CharaKey app from your device
• Contacting us directly at the email address below

Note: Some information may be retained for a limited period as required by law or for legitimate business purposes (e.g., preventing fraud, resolving disputes).

Opt-Out

You can opt out of data collection by discontinuing use of the CharaKey app and uninstalling it from your device.

Children's Privacy

CharaKey is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our systems.

International Data Transfers

Your information may be transferred to and processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of changes by updating the "Last Updated" date at the top of this policy. Your continued use of CharaKey after any changes indicates your acceptance of the updated policy.

Summary

In plain language, here's what you need to know:

• ✅ We only collect data needed to make the app work
• ✅ We do NOT track your general typing or store what you type
• ✅ We do NOT sell your data to anyone
• ✅ Your data is encrypted and securely stored
• ✅ You can delete your data anytime by uninstalling the app or contacting us
• ✅ We use trusted third parties who also protect your privacy
• ✅ We're here to help if you have questions: 128bit.studios@gmail.com

Thank you for trusting CharaKey. We take your privacy seriously and are committed to protecting your personal information.